Privacy Policy

Your privacy is important to us

The Ellicottville Chamber of Commerce, (“Chamber”, “we” or “our”) values your privacy and is committed to the highest standards in personal protection.
This statement discloses the online privacy policy (“Policy”) of the Chamber with respect to information that we collect via the Internet. If, after reading this statement, you have further questions about how we handle your personally identifiable information, please contact us at

This Policy applies to all of the web sites operated by the Chamber (the “Sites”).

Please read this Policy to understand what personal information we may collect from you and how your personal information may be used as you make full use of our options and Sites. By using the Sites, you agree to this Policy. If you do not agree to this Policy, please do not use the Sites. This Policy may be updated and revised occasionally without prior notice to you. Please check back periodically. Your continued use of the Sites following the posting of changes to this Policy will signify your acceptance of those changes.

Please note that we follow special additional procedures when collecting information from children under 13, which are set forth in the Children's Privacy section, below.

Aggregate (General, Non-Personal) Information
From time to time, we may collect general, non-personal, statistical information about the use of our Sites and related media products (including e-mail newsletters, cellular phone alerts and mini desktop application, together with the Sites, “Media Products”). Such information may include how many visitors visit a specific page on the Sites, how long they stay on that page, and which hyperlinks, if any, they “click” on. We collect this information in order to determine which areas of the Media Products are most popular and to enhance the Media Products for visitors. We may also group this information into aggregate visitor data in order to describe the use of the Media Products to our existing or potential business partners, sponsors, advertisers or other third parties, or in response to a government request. However, please be assured that this aggregate data will in no way personally identify you or any other visitors to the Sites or users of the Media Products.

Collection of Personally Identifiable Information
The Chamber will not collect or retain any personal information about you unless you provide it to us voluntarily. We may collect personal information from the Sites in several ways if you so choose to provide it. For example, we require you to provide personal information in order to register for membership on a Site, purchase products online, participate in contests, sweepstakes, events or promotions offered on the Sites, subscribe to our online e-newsletter or other online services, register for cellular phone alerts to receive notifications of special promotions, offers and events, send questions or comments to us via e-mail or fill out online or e-mail surveys. The requested information may include personal information such as your name, e-mail address, telephone number, home address, credit card information, billing and shipping address and information about your interests in and use of various products, programs and services.

For some features of the Sites, you can submit information about other people. For example, if you purchase event tickets or other merchandise online for another person and want it sent directly to the recipient, you may be able to submit the recipient's name, address and certain other contact information. We will use any such information that you provide to us about another person only for the purpose for which you submitted the information, such as delivering the gift card or other item to that person.

Use of Personally Identifiable Information
If you do provide us with personal information, we may retain and use that information for several purposes. We may store and process the information for market research to better understand your needs and how we can improve our products, services and Sites; and to better market and advertise our programs and services. We may also retain information about your previous online bookings or purchases of services or products in order to customize our Media Products for your future experience.

In addition, we may use your personal information to send you information or updates about special offers, promotions, newsletters, snow reports, surveys, services and other items that might be of interest to you. However, we will not send any such communications to your e-mail address unless you have consented on the Sites (or otherwise) to receiving such communications by e-mail. You may indicate your consent to receiving such e-mail communications by opting in or choosing not to opt out, depending on the particular site and web page on which you are given the opportunity to provide your consent. You may at any time choose to opt-out of receiving information through our Media Products.

We may also use your personal information in order to process and fulfill any transactions that you request, such as entering a sweepstakes or other contests, or booking online reservations and delivering gift cards, or other products purchased via the Sites (including any customary follow-up or confirmation communications regarding such transactions).

Sharing Information with Third Party Service Providers
At times we may share your information with third party service providers to optimize your experience with our products and services. We sometimes use other businesses to perform certain services for us, such as fulfilling orders, making deliveries, making reservations, sending postal mail, sending e-mail, sending cellular alerts, analyzing web site use, providing marketing assistance and data analysis and processing credit card payments. We may provide personal information, including credit card information, to those businesses when that information is necessary for them to complete a requested transaction or otherwise perform their duties.

Sharing Information with Third Party Sponsors and Your Opt Out Rights
Except as set forth above, please note that we will not share your e-mail address with any third party without your prior consent. We have formed and may in the future form relationships with other businesses, such as promotional or sweepstakes sponsors, in order to enhance the information and services on the Media Products, help promote Media Products or for other purposes.

From time to time, we may share your personal information other than your e-mail address with those sponsors, and you may receive periodic communications from such businesses, such as promotional offers available from the Chamber or such businesses. Furthermore, many of the promotions on our Media Products give visitors the opportunity to request additional information from the sponsors of those promotions. If you request more information, you give the Chamber permission to provide your personal information (including e-mail address) to the sponsor so they can fulfill your request. Except as otherwise stated in this Policy, your personal information will not be provided to any third party without your prior consent.

To ensure you have the ability to opt-out of sharing personally identifiable information with our third party sponsors, please contact us at

Your Opt Out Choices

Option #1:
The fastest, most direct, secure and automated means of opting out of receiving information via our Media Products is through the online registration interface, found on our Sites.

Option #2
Should you wish to opt-out of distribution of personally identifiable information to third party sponsors, your only means is to complete our privacy form.

Option #3
You can contact us by e-mail through any of our Sites or by phone to request any changes to how we collect, or distribute any of your information or to unsubscribe to any newsletters, e-mail or other communications you might be receiving from us, and we will use every reasonable effort to accommodate your request. Phone, address and e-mail address information can be found on our Sites.

Option #4
You may mail a written request to:
Ellicottville Chamber of Commerce
PO Box 456
Ellicottville, NY 14731

Transfer of Personally Identifiable Information
As the Chamber continues to evolve, we may buy other businesses or their assets or sell our business assets. Customer information is generally one of the business assets involved in such transactions. Thus, in the event that the Chamber, one of its subsidiaries or substantially all of were acquired, customer information would be one of the transferred assets. In addition, the Chamber reserves the right to disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) the Chamber's rights or property, other users, or anyone else that could be harmed by such activities. This includes our right to exchange information with other organizations in order to protect against fraud and to reduce credit risk. The Chamber also reserves the right to disclose user information when we believe in good faith that the law requires it.

Links to other web sites; “Public” Areas
Please be aware that when you are using the Sites, you could be directed to other sites that are beyond our control. There may be links to other sites that take you outside our Sites. These other sites may send their own cookies & data beacons to visitors, collect data or solicit personal information. The privacy policies of these other sites may be significantly different from this Policy. We are not responsible for the privacy practices of these other sites and cannot guarantee the security of any of your personal information collected there.

Please keep in mind that whenever you give out personal information on a “public” venue online (for example via bulletin board, chat rooms or chat groups), that information can be collected and used by people you do not know. If you chose to voluntarily disclose information on a bulletin board, chat room or other public venue on these other sites, this Policy will not cover such disclosure of information. We urge you to use caution when disclosing any personal information on these venues.

Cookies & Data Beacons
The Chamber uses cookies & data beacons to store and sometimes track information about you for various purposes including optimizing your Site experience. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. All areas on the Sites where you are prompted to log-in or that are customizable require that you accept cookies & data beacons. We use cookies & data beacons to ensure you obtain the information you request. The cookie(s) we pass to you are anonymous. They do not reveal your personal identity, nor can they capture private data. Rather, these cookies & data beacons establish a user session and allow our server to correctly provide the users with the appropriate frames and content.

We track the usage of our Sites and other Media Products in order to modify our Sites and Media Products according to our customers' needs. We pay attention to what information is requested and attempt to make it easier to find in the future. With respect to our Sites, you always have the option of disabling cookies & data beacons using your browser preferences. Most browsers are initially set up to accept cookies & data beacons. You can reset your browser to refuse all cookies & data beacons or indicate when a cookie is being sent. However, please be aware that some features of the Sites may not function properly or may be slower if you refuse cookies & data beacons. You may occasionally get cookies & data beacons from third parties with links on the Sites. The Chamber does not control these cookies & data beacons. The use of cookies & data beacons sent by third-party servers is standard in the Internet industry.

IP Addresses
An IP address is a number that's automatically assigned to your computer whenever you're surfing the Web. Web servers, the big computers that “serve up” Web pages, automatically identify your computer by its IP address. The Chamber collects IP addresses for purposes of system administration, to report aggregate information to our advertisers, and to track the use of the Sites. When visitors request pages from the Sites, our servers log the visitors' IP addresses. It is not our practice to link IP addresses to anything personally identifiable, which means that a visitor's session will be logged, but the visitor remains anonymous to us. However, we reserve the right to use IP addresses to identify a visitor only when we feel it is necessary to enforce compliance with the Sites' policies or to protect our service or customers, the Sites, or others.

This Policy applies only to information collected on the Internet

This Policy applies only to information collected on our Sites. It does not apply to information which we may collect by means other than over the Internet and it does not apply to businesses which may use our Sites.

The Organizations that Collect Information
The Chamber or a third party partner may be collecting information during your experience with our Sites.

Online Store Policies and Procedures
For online purchases, the purchaser's credit card will be charged upon completion of purchase.

Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention
When you provide information through the Site, we will maintain your information for our records unless and until you ask us to delete this information.

Security Procedures
Security procedures are in place to protect the loss, misuse or alteration of information under the Chamber's control. Protecting the security of your personal information is very important to us. Therefore, we have taken precautions to ensure that this information is safe and secure. We maintain your profile information on a secure server. To use some features on the Media Products, we may require that you create a password. We recommend that you do not disclose your password to any other person. In addition, when you transmit personal information from your PC to our servers, your information is protected by both a “firewall” (a combination of computer hardware and software that helps keep unauthorized visitors from accessing information within our computer network) and industry standard SSL (secure socket layer) encryption. Once we receive your transmission, we will take reasonable precautions to ensure its security on our systems. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while the Chamber strives to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information.

For more information please contact us by using the information below:

Ellicottville Chamber of Commerce
Attn: Executive Director
PO Box 456 
Ellicottville, NY 14731